These Terms of Service (“Terms”) govern your use of the website, online scheduling, forms, texting/email communications, and related services provided by Limitless Chiropractic (“Limitless Chiropractic,” “we,” “us,” or “our”). By using our website or services, you agree to these Terms.
If you do not agree, do not use the website or online services.
1) Who We Are and How to Contact Us
Practice Name: Limitless Chiropractic
Address: 4825 Ballantyne Village Way, Suite A-165, Charlotte, NC 28277
Phone: (704) 765-0454
Email: tim@limitlessdocs.com
Website: https://limitlesschiropractic.com/
2) Important Notice: Not for Emergencies
Our website, online forms, and messages are not for emergencies. If you have an emergency or think you may have a medical emergency, call 911 or go to the nearest emergency room.
3) Medical and Wellness Information Disclaimer
Content on this website is for general informational purposes only. It is not medical advice and does not replace evaluation by a licensed provider.
Using the website, submitting a form, or sending a message does not create a provider-patient relationship. A provider-patient relationship is established only after appropriate intake, consent, and clinical evaluation (as determined by our practice policies and applicable law).
Results vary by person. No outcome is guaranteed.
4) Eligibility and Minors
You must be at least 18 years old to use the website and online services on your own behalf.
If you are a parent or legal guardian using the site for a minor, you represent that you have authority to do so and you agree to these Terms on the minor’s behalf.
5) Appointments, Scheduling, and Cancellations
You may request or book appointments through our website, phone, or other tools we provide. Appointment availability is not guaranteed until confirmed.
Please arrive on time. If you arrive late, we may need to shorten or reschedule your visit to protect other patients’ appointment times.
No-show and late cancellation fees (if used):
Late cancellation window: [e.g., less than 24 hours]
No-show fee: [$__]
Late cancellation fee: [$__]
We will disclose any applicable fees at booking or in posted office policies where required.
We may reschedule or cancel appointments due to provider availability, emergencies, weather, equipment issues, or other circumstances. If we cancel, we will make reasonable efforts to offer a new time.
6) Payments, Insurance, and Financial Policies
You agree to pay all charges associated with services you receive, including any amounts not covered by insurance.
Payment may be due at the time of service unless we have agreed otherwise in writing.
If we bill insurance, you are responsible for:
Copays, coinsurance, and deductibles
Non-covered services
Denied or reversed claims (including due to eligibility, referral/authorization requirements, or documentation limits)
Insurance verification is not a guarantee of coverage.
If you purchase packages, plans, or memberships, additional terms may apply, including expiration, transfer limits, and pause rules. Those terms will be provided at purchase and are incorporated into these Terms.
If you dispute a charge with your bank without contacting us first, we may suspend scheduling privileges until the matter is resolved.
7) Refunds and Returns
Fees for services already performed are generally non-refundable, except where required by law or where we explicitly agree otherwise in writing.
Products may be eligible for return only if:
Unopened, unused, and in original packaging, and
Returned within [__] days with proof of purchase
Some items (including opened supplements or personal-use items) may be non-returnable.
8) Telehealth or Virtual Services (If Offered)
If we offer telehealth or virtual consultations:
Telehealth may not be appropriate for every condition.
You are responsible for having a stable internet connection and a private location.
If we determine you need in-person evaluation, you agree to follow that recommendation.
Telehealth is not emergency care.
9) Patient Responsibilities
You agree to:
Provide accurate and complete information
Update us if your health status, medications, or symptoms change
Follow reasonable clinical recommendations and safety instructions
Treat staff and other patients respectfully
We may refuse or discontinue non-emergency services if a patient is abusive, threatening, repeatedly noncompliant with office policies, or if continuing care is not clinically appropriate, consistent with applicable laws and professional obligations.
10) Other Terms
By providing your phone number and/or email, you consent to receive communications from us related to:
Appointment confirmations and reminders
Scheduling updates
Forms, instructions, and care coordination
Billing and administrative messages
Marketing messages (if any): If we send promotional messages, you can opt out at any time by following the unsubscribe link (email) or replying STOP (SMS), or by contacting us at [Email Address].
Message and data rates may apply. Consent to receive texts is not a condition of purchase.
We take privacy seriously, but online communication is not risk-free. Do not submit highly sensitive information through general web forms unless the form is clearly indicated as secure.
Your use of the website may also be governed by our:
Privacy Policy: [Link]
Notice of Privacy Practices (HIPAA, if applicable): [Link]
If there is a conflict between these Terms and the Privacy Policy/Notice, the Privacy Policy/Notice governs privacy-related issues.
You agree not to:
Attempt to gain unauthorized access to the website or systems
Interfere with the site’s security or performance
Use the site to send harmful code, spam, or abusive content
Copy, scrape, or harvest data without permission
We may suspend or block access for violations.
All website content, branding, logos, text, images, graphics, videos, and design elements are owned by or licensed to Limitless Chiropractic and are protected by applicable intellectual property laws.
You may view and print pages for personal, non-commercial use only. Any other use requires written permission.
Our website may link to third-party websites or use third-party tools (such as scheduling, forms, chat widgets, analytics). We do not control third-party services and are not responsible for their content, policies, or practices. Your use of third-party services is subject to their terms.
To the fullest extent permitted by law:
The website and online services are provided “as is” and “as available.”
We do not guarantee that the website will be uninterrupted, error-free, or secure.
We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Limitless Chiropractic will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or online services.
Our total liability for any claim related to the website or online services will not exceed the amount you paid to us for the online service at issue in the three (3) months before the event giving rise to the claim, or $100, whichever is greater, unless a different limit is required by law.
Nothing in these Terms limits liability that cannot be limited under applicable law
You agree to indemnify and hold harmless Limitless Chiropractic and its owners, employees, contractors, and affiliates from claims, damages, liabilities, and expenses (including reasonable attorney fees) arising from your misuse of the website, violation of these Terms, or violation of any law or third-party rights.
We may update these Terms from time to time. The “Last Updated” date shows when changes were made. Your continued use of the website or online services after changes means you accept the updated Terms.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law rules.
Any dispute not subject to a required arbitration clause (if you add one) will be brought in the state or federal courts located in [County], North Carolina, and you consent to jurisdiction and venue there.
If any part of these Terms is found unenforceable, the rest remains in effect.
These Terms, together with any policies referenced (including the Privacy Policy and Notice of Privacy Practices, if applicable), form the entire agreement regarding your use of the website and online services.